Frequently Asked Questions

Get answers to common questions about Unlimited Monthly.

Unlimited Monthly grants unrestricted access to our infrared sauna during operating hours, allowing daily sessions subject to standard session length. Members can reserve time online or in-studio, enjoy priority booking, and may receive occasional member-only perks or discounts on additional services.

Individual sessions are recommended at 20 to 45 minutes depending on comfort and provider guidance. Unlimited Monthly members may book as often as desired within operating hours, though bookings are subject to availability and a fair-use policy to ensure access for all members.

Generally sessions are non-transferable and intended for the registered member only. Contact the front desk to purchase guest passes or temporary add-ons for family or friends. Repeated violations of policy may result in membership restrictions or suspension.

Yes, Unlimited Monthly is beginner-friendly. Staff provide orientation, temperature guidance, and recommended session lengths. Start with shorter sessions, hydrate well, and consult staff or your physician if you have specific health concerns before regular sauna use.

Hydrate before and after sessions, limit initial visits to shorter durations, avoid alcohol, and listen to your body. Consult your physician if pregnant, nursing, or if you have cardiovascular or other medical conditions that could be affected by heat exposure.

We offer flexible pause and cancellation options with a specified notice period; review terms at signup. Short-term holds may be available for travel or medical reasons. Contact membership services to request a pause, cancel, or adjust your plan.